Privacy policy

1. Data controller :

The party responsible for processing the data collected on the https://calmenia.com/ website is Bellicom, a company with its registered office at 60, rue François 1er - 75008 Paris.

 

2. Data collected:

We collect the information you provide when you create an account, place an order or request information. We also collect data via cookies to improve your user experience.

2.1 Data that you provide directly to us:

  • Personal information: surname, first name, address, telephone number, e-mail address, payment information.
  • Order information: details of the products you have purchased, date of order, etc.
  • Account information: if you create an account, we collect your login details.

2.2 Data collected automatically:

When you browse our Site, we automatically collect certain information via cookies and other similar technologies:

  • Device information: IP address, browser type, Internet service provider.
  • Browsing data: pages visited, length of visit, clicks, etc.

 

3. Use of data and data sharing :

The data collected is used for :

  • Order management: processing, dispatch and tracking of orders.
  • Customer relations management: responding to requests, after-sales service.
  • Marketing and communication: sending promotional e-mails, newsletters (with your consent).

Improving the Site: analysing visits, optimising the user experience.
Your personal information may be shared with :

  • Service providers: delivery companies, payment providers, Site hosts.
  • Legal authorities: if required by law or in response to legal proceedings.

Bellicom undertakes never to sell, rent or transfer your personal data to unauthorised third parties.

 

4. Data security:

We implement appropriate technical and organisational security measures to protect your personal information against loss, unauthorised access, disclosure, alteration or destruction.

However, no data transmission or storage system is completely secure. If you have any reason to believe that your interaction with us is no longer secure, please contact us immediately.

 

5. Your rights:

In accordance with the General Data Protection Regulation (RGPD) and the French Data Protection Act (Loi Informatique et Libertés), you have the following rights regarding your personal data:

  • Right of access: you may request access to the personal data we hold about you.
  • Right of rectification: you may request the correction of inaccurate or incomplete data.
  • Right of deletion: you may request the deletion of your personal data.
  • Right to object: you may object to the processing of your personal data for legitimate reasons.
  • Right to portability: you may request that your data be transferred to you or to another data controller.

To exercise these rights, please contact us by email at contact@calmenia.com.

 

6. Cookies policy :

6.1 Use of cookies

The https://calmenia.com/ website uses cookies to improve your user experience and to collect data on the use of the site.

6.2 Types of cookies used

  • Necessary cookies: Essential for the operation of the site.
  • Performance cookies: Collect information on the use of the site in order to improve its operation.
  • Targeting cookies: Used to display relevant advertising according to your interests.

6.3 Managing cookies

You can manage your cookie preferences via your browser settings. You can also deactivate certain cookies, but this may affect your experience on the site.

6.4 Consent

By using our site, you consent to the use of cookies in accordance with this policy.

 

7. Accessibility :

7.1 Accessibility commitment

At Calmenia, we are committed to making our site accessible to all users, including people with disabilities.

7.2 Accessibility options

The https://calmenia.com/ site is compatible with the main browsers and supports assistive technologies.

 

7.3 Improvements

We continue to improve the accessibility of our site. If you encounter any difficulties, please contact us so that we can assist you.

 

8. Changes :

Bellicom reserves the right to modify this privacy and cookies policy at any time. Changes will be effective when posted on the Site. We encourage you to check this page regularly for updates.

 

9. Contact:

If you have any questions about this privacy and cookie policy or to exercise your rights, you can contact us at :

Bellicom
60, rue François 1er - 75008 Paris
Email : contact@calmenia.com